18th May 2005
Following your visit to our home In April to discuss our
conservatory roof and windows; following our order and your
prompt installation, we are now minded to write to thank you.
So often these days extravagant claims are made about the
benefits of products and services - yet sadly the reality
is all too frequently a considerable disappointment.
Not, I am pleased to say, the case with your company! You
made no such claims or promises. You detailed and demonstrated
the options available to use to help reduce solar glare, heat
gain and fading, and answered all our questions. As requested
by us you followed up your visit with further samples and
technical details, together with your recommendations and
This gave us all the information we needed to make a decision
as to whether to proceed and if so on what basis. We happily
placed an order.
Installation was arranged for Monday 9th May, and your fitters
Scott and Neil duly arrived at the agreed time. They worked
quickly, quietly and conscientiously, showing great care and
consideration for our home. Their professionalism and expertise
is obvious, they are a credit to themselves and the company.
CoolKote was used on the roof and charcoal 35 was applied
to the windows and doors. The results were immediate and,
quite frankly, amazing! Glare has been instantly and quite
markedly reduced, as has heat gain and build up. We had a
slight concern in the recesses of our minds about darkening
the windows - but the charcoal 35 film has in fact enhanced
the appearance, cut the glare, and has in no way diminished
views out of the windows. The room now has seemingly acquired
an air of cool tranquillity.
In summer we have now the use of our conservatory all day
for the whole year, rather than being excluded by excessive
glare and heat for large parts of the day especially during
spring and summer.
Thank you. Our initial impressions are very positive, and
we look forward to enjoying the benefits long beyond your
10 year guarantee!
With Kind regards,
Ian and Angela
Date: 11 Aug, 2005
Conservatory at Long Ridge House
I would like to share with you our satisfaction with the
films your team applied to our conservatory last month.
We had two problems. Our conservatory is overlooked by
other houses on one side and the daytime temperature was
so high we could not use it. Your team applied a bronze
reflective film to the roof and one side which cut down
the temperature dramatically and also made it impossible
for neighbours to see inside during the day. You also applied
a clear film to the remaining sides which enables us to
still have our view but cuts down heat transmission and
reduces the fading of our soft furnishings.
The whole effect is better than the blinds we had fitted
previously and was considerable cheaper than the alternative
of fitting new blinds throughout.
We were very happy with the installation team. They arrived
on time, moved the heavy furniture, cleaned up thoroughly
after the work and finished the whole job in a day. They
were cheerful and good-humoured throughout and took every
care to avoid damage to our furnishings.
I have no hesitation in recommending solar films as a viable
solution to excessive temperature in a conservatory and
your company as a professional applicator of these films.
A S Twist
Testimonial Letter Three
Dear All at ADS,
I am writing to thank everyone involved in fitting our
conservatory with Solar Film.
We moved into our house in April, and found that the conservatory
became too hot to sit in on a sunny day - not even
a hot sunny day.
We saw an advert for ADS in a local paper and phoned for
a quote, we found this to be a quick and pleasant experience
and decided to go ahead with solar film on the roof and
windows of our conservatory.
The men who fitted the film were very polite, friendly
and professional working quickly while insuring they kept
everything tidy as they worked, also cleaning up after themselves
thoroughly before they left.
The results have been fantastic!,
giving us back the use of our conservatory.
We often find that lots of people who visit our house say
"Don't you find it gets too hot in the summer?"
at which point we can explain about the wonders of Solar
A special thank-you to everyone involved,
from a grateful customer.
Testimonial from Felix Engineering
A SolarGard film came to the rescue of Felix Engineering
when its local council cut down a line of shady trees, exposing
the boat builder's premises to the worst effects of the
sun. The film has been installed to windows along the length
of the factory and also to some south-facing office windows.
The film cuts down glare and heat gain to make the workplace
more comfortable for employees and promote safety by keeping
the sun off the chemicals. Its reflective finish also restores
some of the privacy previously afforded by the trees.
Felix Engineering builds 42 and 46ft sea-going Princess boats
at its premises alongside the A38 in Devon. General Manager
Dave Cotter says:
"When the council cut down the trees
separating the factory from the road, the sunlight came flooding
in, causing all sorts of problems. The factory became an unpleasantly
hot place to work and we were also concerned about the effect
of the sun on the chemicals. Glare was annoying employees
and interfering with production. The SolarGard film has sorted
it all out very effectively."
Specialist Bekaert dealer ADS Window Films of Plymouth
recommended a number of films from the SolarGard range, finally
installing SolarGard Silver 20. This film reduces glare by
82% and reduces heat gain by 75% but maintains high levels
of natural daylight and has a silver reflective finish.
Bekaert Specialty Films is a world leader in the manufacture
of specialty window films using state of the art manufacturing
techniques and top quality materials. Bekaert manufactures
solar control, safety and decorative films with a range of
performance specifications and finishes to suit all situations.
Films are installed to existing windows by a nationwide network
of specialist dealers who can advise on the most appropriate
films in each case.
Every job done by ADS is monitored. We send Customer Satisfaction Forms out to every completed job. The following are some examples of cards we have had returned.
We pride ourselves on the quality of our service so we want to know if we fall below those standards. The satisfaction forms are a way for you to tell us how we're doing. Other comments follow:
Delighted, Customer Service was fantastic! - Barry K
Impressed with map, Thanks - K Knight
Delighted - S Perry
Delighted. Everyone in your company acted as if they really cared that the customer mattered! - Mr R Hawke
Delighted - Alan Hudson
Delighted - Mr and Mrs Peak
Contact ADS Window Films now on 01752 252583 to discuss your window film tinting requirements