|
Following your visit to our home In April to discuss our
conservatory roof and windows; following our order and your
prompt installation, we are now minded to write to thank you.
So often these days extravagant claims are made about the
benefits of products and services – yet sadly the reality
is all too frequently a considerable disappointment.
Not, I am pleased to say, the case with your company! You
made no such claims or promises. You detailed and demonstrated
the options available to use to help reduce solar glare, heat
gain and fading, and answered all our questions. As requested
by us you followed up your visit with further samples and
technical details, together with your recommendations and
costing.
This gave us all the information we needed to make a decision
as to whether to proceed and if so on what basis. We happily
placed an order.
Installation was arranged for Monday 9th May, and your fitters
Scott and Neil duly arrived at the agreed time. They worked
quickly, quietly and conscientiously, showing great care and
consideration for our home. Their professionalism and expertise
is obvious, they are a credit to themselves and the company.
CoolKote was used on the roof and charcoal 35 was applied
to the windows and doors. The results were immediate and,
quite frankly, amazing! Glare has been instantly and quite
markedly reduced. As has heat gain and build up. We had a
slight concern in the recesses of our minds about darkening
the windows – but the charcoal 35 film has in fact enhanced
the appearance, cut the glare, and has in no way diminished
views out of the windows. The room now has seemingly acquired
an air of cool tranquillity.
In summer we have now the use of our conservatory all day
for the whole year, rather than being excluded by excessive
glare and heat for large parts of the day especially during
spring and summer.
Thank you. Our initial impressions are very positive, and
we look forward to enjoying the benefits long beyond your
10 year guarantee!
With Kind regards,
Ian and Angela |